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Service Management

Bholanath Dutta




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 | #13007722 in Books |  2011-05-24 | Original language:English |  .0 x.0 x.0l,1.32 | File type: PDF | 192 pages

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Every business house needs some type of service which can be made available only by the service sector. Thus service management is important not only in the services sector but also in every business enterprise - enterprise which is also dealing in physical products and some services being an integral part of business operations. This aspect focuses on the demand side of services which encourages service providers to provide quality service. Service industries are quit...

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